Privacy Policy

1. Introduction

Pixel Reactor Pty Ltd ("Pixel Reactor", "we", "us", or "our") operates the website at pixelreactor.pro (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

This policy is compliant with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also take steps to align with the General Data Protection Regulation (GDPR) for users in the European Economic Area.

By accessing or using pixelreactor.pro, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Site.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information that you voluntarily provide to us:

• Contact information: name, email address, phone number when you submit our contact form
• Newsletter subscription: email address when you subscribe to our mailing list
• Communications: messages, feedback, or enquiries you send to us

2.2 Information Collected Automatically

When you visit pixelreactor.pro, we may automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or search query
• Device type (desktop, mobile, tablet)
• Session data stored in your browser's sessionStorage and localStorage

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Please refer to our Cookie Policy for full details on the cookies we use and how to manage your preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and social games
• To respond to your enquiries and provide customer support
• To send newsletters and updates (only if you have subscribed)
• To improve our website, games, and user experience
• To monitor and analyse usage patterns and trends
• To enforce our age verification requirements (18+)
• To comply with legal obligations under Australian law
• To detect and prevent fraudulent or abusive activity

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: where you have given us explicit consent (e.g., newsletter subscription, contact form)
• Legitimate interests: to operate and improve our website and services
• Legal obligation: where processing is required by Australian law
• Contract: where processing is necessary to fulfil a request you have made

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating our website (e.g., hosting, analytics), bound by confidentiality agreements
• Legal requirements: if required by law, court order, or government authority
• Business transfers: in the event of a merger, acquisition, or sale of assets, with prior notice to you
• With your consent: for any other purpose with your explicit consent

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained for up to 26 months.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit and secure server infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Under Australian privacy law and, where applicable, the GDPR, you have the right to:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal information (subject to legal obligations)
• Portability: receive your data in a structured, machine-readable format
• Withdraw consent: withdraw consent at any time where processing is based on consent
• Object: object to processing based on legitimate interests
• Complaint: lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

Pixel Reactor is strictly intended for adults aged 18 years and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites (such as Gambling Help Online). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information is primarily stored and processed in Australia. If we transfer data internationally (e.g., to cloud service providers), we ensure appropriate safeguards are in place in accordance with the Privacy Act 1988 (Cth) and applicable international frameworks.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of pixelreactor.pro after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Mail: Privacy Officer, Pixel Reactor Pty Ltd, Level 4, 201 Kent Street, Sydney NSW 2000, Australia
• Phone: (02) 9000 1234

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.